How to choose an installer

I'm sure you are thinking that I'm going to try to persuade you to choose us.  Of course I hope you do, but I won't do that.  It is crucial that you know that we are not all the same, and the job will not turn out the same no matter who does it.  Consider the following: 

The contractor must be licensed.

• Everyone will tell you they are licensed.  Don't believe them.  You need to check with the Contractor State License Board to know for sure.  It's easy.  Just click the link and type in the name.  You will be shocked to see how many unlicensed guys are on the internet posing as real contractors.  Licensed contractors should always have their license # on their website or vehicle, but it doesn't hurt to check.  A sure sign someone is NOT licensed is if they have a website saying things like, "insured, certified, professional, etc."  If they don't say the word "LICENSED" they aren't.

The contractor should be familiar with the latest technology.

• Take the time to ask the installer about the latest technology like 3D or versions of HDMI cables.  If he isn't familiar with the topics, he isn't keeping up with the market.

Compare apples to apples.

• One contractor might be installing a bare bones system while another is providing you with modern technology and an easy to use custom remote control.  Take time and ask each contractor about specific items on the bid.  Don't just go with the lowest price.  You will regret it later.

Make sure you feel comfortable with all your purchases and don't be afraid to say "No."

• It's our job to inform you of everything available to you.  We also need to cater to your needs to make sure you aren't paying for things you don't want or need.  Don't be afraid to say, "I don't want that" or "I don't think I'll ever use that."

Find out what equipment and material you can get through him.

• A good contractor carries a variety of products and should be able to compete against big box stores on most items. 

Ask about his warranties.

• It is extremely important to find out if he will handle the warranty claims or if you have to take care of it yourself.  If you have to handle the claims with the manufacturer, forget about it.  Go somewhere else.  The contractor should go to your house, remove the faulty equipment, and handle the claims himself.  He shouldn't charge you anything extra for re-installation either.